Intelli-Site can store images and pictures of cardholders and print badges.  (See your Sales Representative for details on printing cards.) The picture is prominently displayed on the "CardData" tab for a Cardholder in Card Management Mode. Search for the specific Cardholder.  See: How can I find a specific cardholder or…

Introduction What is the lmhosts file and what does it do? The lmhosts file is a text file that maps Internet Protocol (IP) addresses to NetBIOS names of remote servers with which you wish to communicate over the TCP/IP protocol.  The lmhosts file is located in the %SystemRoot%System32driversetc folder.  By…

Server To find the version of the Server, right-click on the Server Icon, , in the System Tray and select "About...". If you do not see the icon in the System Tray, see Why can't I see the Intelli-Site icons in the System Tray? The "About Intelli-Site Server" window appears.…

To date, we have found that Intelli-Site works with all sound cards.  Some customers have even been successful with using virtual sound cards though we do not support this configuration.

Older versions of the signature pad had a special initialization file that the newer versions of the signature pad does not.  Intelli-Site is looking for that file to make sure the Workstation is running on a machine with the signature SDK.  There needs to be a file named SigPlus.ini in…

The only user that has this ability by default is the "master" account.  All users that are added need to have this ability expressly granted. In Design Mode, Expand "System Control" -> "Users" Right-click on the user and select "Properties..." Click the checkbox for "Allow Right-click Card Grid menu".  If…

The Intelli-Site installation procedure ensures you have a current Software Maintenance Agreement (SMA) before it will upgrade the software.  When you purchased the software and received your license number, you should also have received an SMA number.  The license is permanent.  The SMA is not.  If you are seeing an…