How do I upgrade Intelli-Site (Legacy) or Intelli-Track(Legacy)?
Author: Lori TassinCreated: 11-18-2014 12:08 PMLast Updated: 08-25-2021 06:42 AM

Upgrading Intelli-Site (or Intelli-Track) is a simple process.

  1. Back up the current Intelli-Site Project and data.
  2. Download the latest version of the software See What is the latest version of Intelli-Site and where do I get it?

    • If the Intelli-Site system is a simple system (not a redundant system) follow these instructions:

      1. Disconnect all Intelli-Site Workstations from the Intelli-Site Server.
      2. Shut down the Intelli-Site Server software and the Driver Service software.
      3. Using the installer downloaded above, upgrade the Intelli-Site software.
      4. Restart the Intelli-Site Server and Driver Service.
      5. Upgrade any remote Intelli-Site Workstations and any remote Driver Services similarly.

      The Intelli-Site system is now upgraded and fully functional.

      • If it is a redundant Intelli-Site system the steps are different so as to minimize the amount of time the Server is down during the upgrade.

      1. Disconnect the slave Intelli-Site Server computer from the network.
      2. Shut down the slave Intelli-Site Server software and the Intelli-Site Driver Service if present.
      3. Using the installer downloaded above, upgrade the Intelli-Site software.
      4. Ensure all clients are shut down and disconnected for the master Intelli-Site Server.
      5. Shut down the master Intelli-Site Server software and Driver Service if present. 
      6. Reconnect the secondary or slave computer to the network and start the Intelli-Site Server.  When this Server discovers the previous master Server is absent, it will take over operations and become the new master Server.
      7. Upgrade the remote Intelli-Site Workstations and any remote Driver Services similarly.
      8. Upgrade the master Intelli-Site Server software by running the Intelli-Site installer.
      9. Start the Intelli-Site Server software. This Server will become the slave Server since the other Server is the current master.

      The redundant Intelli-Site system is now upgraded and fully functional.