Intelli-Site was designed to play sounds and use Text-to-Speech annunciation; it is linked with libraries that provide these sound capabilities. These libraries require a sound card to work properly. Any computer with a Workstation or ServerStation installation must have a working sound card. Windows 7 will disable the sound card…
To date, we have found that Intelli-Site works with all sound cards. Some customers have even been successful with using virtual sound cards though we do not support this configuration.
The Intelli-Site installation procedure ensures you have a current Software Maintenance Agreement (SMA) before it will upgrade the software. When you purchased the software and received your license number, you should also have received an SMA number. The license is permanent. The SMA is not. If you are seeing an…
The base number of Workstations that come with the Enterprise or Global license is two (2). This is the number of concurrent Workstations meaning the number of Workstations logged into Intelli-Site at any one time. There is no limit to the number of installations of the Workstation, only the number…
Windows Server 2008 is based on the Windows Vista operating system which is not supported by Intelli-Site. Windows Server 2008 R2, the second release of Windows 2008, is based on the Windows 7 operating system and is supported by Intelli-Site as long as Service Pack 1 has been applied.
Intelli-Site was designed to make it possible to easily add features to an existing system simply by entering a new license key. Contact your Sales Representative for a price quote on additional Workstations or any other add-on feature of Intelli-Site. When the additional Workstations or other features have been purchased,…
Once you have received an SMA Number from OSSI, you will need to enter it on the SMA Number dialog in the Server. 1. Right-click on the Server icon, , in the System Tray and select "Open...". If you cannot see the icon, please refer to Why can't I see the…
Changing screen resolution will change the size of the screens designed in Intelli-Site which will change the look and location of the screens on the monitor. It can change it enough that parts of the screens or even all of the screens are not on the visible portion of the…
Introduction On rare occasion, the Server may encounter a database connectivity issue. When this happens, the Server will pop up a warning message. By clicking , you are instructing the Server to set the database type to "MS Access". This is a special diagnostic mode. It allows you to correct…
The minimum resolution Intelli-Site supports is 1024 x 768.