Why can’t my Workstation retrieve the project list?
Author: Wade WhitmoyerCreated: 02-04-2013 07:02 AMLast Updated: 07-30-2021 02:41 PM
When launching the Workstation.exe the logon screen shows "Requesting Project List" list and the count continues to increment to 5 attempts or more.
There are multiple causes for this issue including:
- An incorrect Server host name was entered in the Workstation registration
- The name of the Server cannot be resolved by DNS
- The Server is not reachable on the network
- A firewall is blocking the Workstation's ability to communicate with the Server
- An incorrect machine name (case sensitive) was entered in the computer node for this Workstation in the project file
Check the following settings to determine the cause and appropriate steps to eliminate the issue: