Why can’t I see the Intelli-Site icons in the System Tray?
Author: Lori TassinCreated: 03-07-2013 11:24 AMLast Updated: 08-25-2021 10:05 AM
Issue
The Intelli-Site Server and/or the DriverService is running, but the icons do not appear in the System Tray.
Cause
The System Tray may be full or the Intelli-Site icons may be set to hide or only display on notification.
Resolution
This article will walk you through setting the Intelli-Site icons to show in the System Tray all the time.
![](http://kb.ossi-usa.com/wp-content/uploads/2021/07/info-circle-solid@2x.png)
Customizing the System Tray
The Windows System Tray can be found in the Task Bar on the opposite end from the Start button.
- Click on the "Show Hidden Icons" icon
in the System Tray to reveal the "Hidden Icons" dialog
- Click on "Customize..." to bring up the "Notifications Area Icons" Control Panel.
- Scroll through until you find "Server.exe" and "DriverService.exe". Click on the drop-down box and select "Show icon and notifications" for each of these. Click [OK]. The Intelli-Site icons will be in the System Tray.