The SMA is managed by the Server. To find the SMA Key Number:
- Right-click on the Server icon,, in the System Tray and select "Open...". If you cannot see the icon, please refer to: Why can't I see the Intelli-Site icons in the System Tray?
- Select "File" -> "Update SMA #". The SMA Number dialog appears.
3. Take a screen capture by holding down the Alt key and the Print Screen key together. This puts the active window on the computer Clipboard. You can paste it directly into a mail document or open up MS Paint and paste it there.
4. Send this screen capture and the SMA PO number from your Sales Representative to firstname.lastname@example.org.